Understanding USPS Informed Delivery

USPS Informed Delivery is a convenient service offered by the United States Postal Service (USPS) that allows users to preview their incoming mail and packages. It provides a digital preview of what will be delivered to your mailbox, giving you the opportunity to manage and plan your mail and packages more efficiently.

With USPS Informed Delivery, you can receive email notifications with grayscale images of letter-sized mailpieces and tracking information for packages. It’s a great tool for staying organized and ensuring that you don’t miss any important mail. However, there may be instances where you need to change or update your USPS Informed Delivery preferences. In this article, we will explore how you can change your USPS Informed Delivery settings and find solutions to common issues that users may encounter.

Changing Your USPS Informed Delivery Settings

Step 1: Accessing the USPS Informed Delivery Dashboard

To change your USPS Informed Delivery settings, you first need to access the USPS Informed Delivery dashboard. Follow these steps:

• Visit the USPS website and sign in to your account.
• Navigate to the “Informed Delivery” section of the website.
• Click on “Manage Your Mail” to access the Informed Delivery dashboard.

Once you have accessed the USPS Informed Delivery dashboard, you can proceed to customize your settings according to your preferences.

Step 2: Managing Your Mail Preferences

Within the Informed Delivery dashboard, you have the option to manage various mail preferences. These preferences include:

• Delivery notifications
• Hold mail requests
• Change of address
• Delivery instructions
• Adding or removing addresses

By selecting the appropriate options and providing the necessary information, you can update your mail preferences to suit your specific needs.

Step 3: Modifying Package Preferences

In addition to managing your mail preferences, you can also modify your package preferences within the Informed Delivery dashboard. The package preferences allow you to:

• Receive package tracking notifications
• Schedule package delivery
• Provide delivery instructions

By customizing your package preferences, you can ensure that you receive the necessary updates and have greater control over the delivery of your packages.

Step 4: Saving Your Changes

After making any modifications to your USPS Informed Delivery settings, don’t forget to save your changes. Look for a “Save” or “Update” button within the Informed Delivery dashboard and click on it to ensure that your new preferences are applied.

Common Issues and Solutions

Problem: Not Receiving Informed Delivery Notifications

If you’re not receiving Informed Delivery notifications, there are a few potential solutions:

• Check your spam or junk email folder to ensure that the notifications haven’t been filtered out. If you find the notifications there, mark them as “not spam” to prevent future filtering.
• Make sure that the email address associated with your USPS account is correct. If it’s not, update it to ensure that you receive the notifications.
• Verify that your email service provider is not blocking emails from USPS. Some email providers have strict filters that may prevent these types of notifications from reaching your inbox.

If none of these solutions work, consider contacting USPS customer support for further assistance.

Problem: Difficulty Accessing the Informed Delivery Dashboard

If you’re having trouble accessing the Informed Delivery dashboard, try the following solutions:

• Ensure that you have a valid USPS account and that you are signed in properly.
• Clear your browser cache and cookies, then try accessing the dashboard again.
• Try using a different web browser or device to access the dashboard.

If you continue to experience difficulties, it’s best to reach out to USPS customer support for further assistance.

Problem: Errors or Issues with Mail or Package Preferences

If you encounter errors or issues while modifying your mail or package preferences, the following solutions may help:

• Verify that you have selected the appropriate options and filled in the necessary information correctly.
• Double-check that you have an active USPS account and that you are signed in properly.
• Try refreshing the page or logging out and logging back in to see if that resolves the problem.

If the issue persists, it’s recommended to contact USPS customer support for further assistance in troubleshooting.

Conclusion

Managing your USPS Informed Delivery settings is a simple process that allows you to customize your mail and package preferences. By accessing the Informed Delivery dashboard and making the necessary changes, you can ensure that you receive the notifications and updates that matter to you. If you encounter any difficulties or have specific issues with your Informed Delivery account, contacting USPS customer support is the best course of action for resolving the problem.

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